Front Desk Assistant
Job Title: Front Desk Assistant
Supervisor: School Manager
FLSA Status: Non-Exempt; Part-Time Hourly
Classification: Part-Time
Salary: TBD
Summary:
The Front Desk Assistant provides outstanding customer service to students, parents, patrons, and staff, and acts as an ambassador for the School of Ballet Arizona and its community programming. The Assistant’s primary duty is to provide administrative support and must maintain knowledge of the SBAZ mission, policies, and programs and effectively communicate this information when appropriate. The Assistant will provide reception support and maintenance of registration and attendance records. In every situation, the Assistant must project a positive image of the School.
This is a part-time position that requires evenings and weekends, with a varied schedule due to class needs. Responsibilities include but are not limited to: Reception, Records Administration, Scheduling, Coordination of teaching and musical staff, Registration/Enrollment, and Accounting.
Essential Functions:
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Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Unlocks door for and greets parents, students, program clients and guests as they enter the building.
- Answers phone calls, emails, and general inquiries. Escalates messages and issues to staff as appropriate.
- Works with the security guard to supervise during student drop off and pick up.
- Supervises class check-in and takes payment for classes as required.
- Serves as an information resource for our school families and other guests.
- Addresses student/parent/faculty needs as able during shifts.
- Performs other administrative tasks as assigned.
Competencies:
- Excellent interpersonal skills, including a positive, optimistic attitude.
- Excellent oral and written communication skills.
- Must possess a high level of digital literacy, be proficient in Microsoft Office applications, and be comfortable working with databases.
- Strong organizational skills and attention to detail.
- Ability to handle multiple responsibilities at once.
- Ability to handle business matters professionally and confidentially.
- Consistent reliability in attendance and job performance.
- Bi-lingual in English and Spanish highly preferred.
Supervisory Responsibilities:
This position does not have any direct reports.
Required Education and Experience:
- High School Diploma or GED
Preferred Education and Experience:
- At least 1 year of work experience in a customer-service oriented role
Ballet Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
How To Apply:
Qualified applicants can apply at www.balletaz.org or may submit a letter of interest, resume and contact information to Human Resources via e-mail to HR@balletaz.org. Please note that NO telephone calls will be accepted.
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