VIMEO FAQ

All ticket buyers will receive a separate email with a link to the performance video, as well as the video password, on the day of the streaming just a few minutes before the streaming is available. For purchases made on the day of the performance, you will receive the link and password in the email confirmation.

If you are having trouble locating your access email, please check your spam/junk folders. If you have not received your access email, please contact our Box Office at 602.381.1096.

Absolutely! We recommend using Chromecast, AirPlay on an AppleTV device or just a HDMI cable and computer.

To connect your computer to your TV with HDMI Cable, plug one end of the HDMI cable into an available HDMI port on the TV. Take note of the HDMI input number it is being connected to. Plug the other end of the cable into your laptop’s HDMI out port, or into the appropriate adapter for your computer. If you are using an adapter, connect that adapter to your computer. After the HDMI cable is set up,  switch the input of your TV to the correct HDMI setting and press play!

Click here for more tips on how to connect your laptop to your TV.

We recommend testing your setup on a video prior to the performance to make sure everything is working properly.

If you would like to watch on your TV, you will need to create a FREE Vimeo account. For a step-by-step on how to watch on your computer, tablet, mobile or TV, click here.

Common resolutions for your streaming experience are refreshing your browser, turning your TV and casting device off and on again, or double-checking that any HDMI or data cables are securely plugged in to both devices.

If you are still experiencing technical issues trying to stream Set the Stage: BALANCHINE, please call the Box Office at 602-381-1096. They will be available to assist Saturday, May 8 from 11am – 7:30pm.