Employment & Auditions

Position: Marketing Specialist

Department: Marketing

Supervisor: Director of Marketing

FLSA Status: Exempt

Classification: Full-Time

Summary:

The Marketing Specialist helps develop, execute, and monitor marketing programs across a variety of channels. The specialist has an understanding of SEO, SEM, display, web site optimization, paid social media, email marketing and others. The specialist will work closely with Ballet Arizona’s digital agency to recommend strategies and tactics, and execute approved plans. The Specialist will also work closely with the Director of Marketing, artistic and other administrative staff, as well as vendors, to help curate content for digital and traditional channels.

Essential Duties and Responsibilities:

Included, but are not limited, to the following:

• Assist with the implementation of the digital marketing plan, by constant analysis and review of paid digital marketing campaigns to optimize the overall marketing spend by highest performing campaigns and lowest cost per conversion.
• In collaboration with Director of Marketing, help manage agency and agency communications including their processes and optimization efforts. This also includes but is not limited to analyzing, selecting, onboarding, relationship nurturing, issue resolution, quality control and campaign growth and development.
• Assist with the development of new digital media creative to ensure branding, copy and other creative specs always represent the brand accurately and effectively.
• Manage and execute email campaign strategy to targeted audience segments.
• Project management of digital ad creation via design agency.
• Coordinate all paid social media advertising via advertising agency.
• Produce reports to include, but not limited to, inquiry numbers, conversion rates, trends, lead status reports, budgeted leads, and lead projections.
• Assist with the accounting process for all paid search and display advertising partners including monthly reconciliation.
• Work with website team to craft landing pages and lead generation forms for our content to distribute through relevant paid programs.
• Create reports, review and analyze current and historical campaign data and/or user behavior in order to optimize campaigns and challenge our partners with quality enhancements and innovative inquiry (lead) delivery strategies for internal and external partners.

Supervisory Responsibilities:

None

Qualifications:

The requirements listed below are representative of the knowledge, skills, and/or abilities required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities:

• Demonstrated ability to integrate campaigns across multiple channels.
• Strong drive for execution and delivering improved results
• Knowledge of the various paid digital marketing channels and technologies preferred, but not required.
• Excellent statistical analysis skills with the ability to create and analyze metrics and to turn the analysis into actionable programs.
• Passion for solving problems, improving processes, and increasing efficiencies.
• Ability to think creatively, logically, use sound judgment and perform detailed work and processes/standards.
• Ability to think forward and create innovative marketing ideas for campaigns.
• Sound understanding of the prospecting and sales processes; partnership of sales and marketing.
• Keep up-to-date on industry trends and developing marketing technologies along with segmentation and targeting principles.
• Demonstrated knowledge of structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; able to follow writing style guidelines.
• Strong project management skills, with demonstrated ability to manage multiple tasks within multiple projects while serving a diverse client base.
• Must be able to build and maintain relationships with a variety of personality and cultural backgrounds.
• Must be able to work in a high volume, fast paced environment and be able to adapt to constantly shifting strategies, deadlines and priorities.
• Must be able to work flexible schedule to meet deadlines, long work day hours and weekends when required by workload and performance schedules.

Technical Skills Required:

• High proficiency with Microsoft Excel.
• Familiarity with a variety of digital platforms and the ability to acquire and evaluate associated analytics.
• Familiarity with WordPress
• Demonstrated ability to navigate a CRM system.
• Familiarity with digital marketing tracking, including cookies and tagging.
• Familiarity with Google Adwords, Google Analytics, Google My Business and Facebook Ads Manager.
• Landing page optimization skills preferred, but not required.
• Proficiency with remaining Microsoft Office Suite; specifically PowerPoint, Outlook, Word and Access.
• Ability to pull applicable reports from software applications.
• Proficiency in Adobe Photoshop or other design platform preferred.

Education and/or Experience:

• Bachelor’s degree in marketing, business analytics or similar background
• Minimum two years’ experience in digital or traditional marketing roles, preferably in performing arts, may be considered as alternative experience.
• A combination of experience and education may be substituted upon supervisor’s approval.

Physical Demands / Environment:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

• Work is primarily performed in an office environment.
• Occasional nights and weekends are required as Ballet Arizona is an events-based performing arts organization.
• Frequently involves the use of a personal computer or laptop or similar device requiring the ability to view 1 or 2 computer monitors simultaneously and manipulate the keyboard which requires the use of fingers, hands, wrists, forearms and shoulders.
• Frequently involves the ability to communicate with others through a variety of means including in person, telephonically or other readily available technology, requiring the ability to speak and hear.
• Constantly requires mental acuity for planning, organizing, assessing information; problem solving; multi-tasking; critical thinking; and effectively managing people.
• Occasionally requires bending, stooping, climbing, lifting, reaching, kneeling.
• Occasionally requires standing and walking; lifting up to 25 pounds.

How to Apply:

Applicants must submit a letter of interest, resume and contact information to Human Resources, 2835 E Washington St, Phoenix, Arizona 85034 or via e-mail to HR@balletaz.org.

Position: Human Resources Manager

Supervisor: Executive Director

FLSA Status: Exempt

Classification: Full-Time

Summary:

Accountable for the organization and administration of all human resources activities including employment/employee relations, recruiting/placement, employee benefits, pay administration, compliance, performance management, training and development, etc. Responsible for the quality of Human Resource operations and processes. The Human Resources Manager develops, implements, and executes HR/ Employee services, policies, programs and procedures, and assists and advises company department managers about Human Resources issues. Supports the Executive Director by managing general office and administration activities.

Essential Duties and Responsibilities: Included, but are not limited, to the following:

Compensation and Benefits Administration

• Administer the company payroll process including entering/ checking of time cards, payroll changes, payroll distribution.
• Administer all employee benefit related matters including, medical, dental, paid time off, unemployment, workers’ compensation, 403 (b), etc.
• Provide advice regarding compensation and salary structure including current and proposed benefit structure(s) to establish practices that help to recruit and retain superior staff.
• Maintain cost effective, employee serving benefits and develop benefit orientations and trainings.

Compliance with Law

• Ensure the company compliance with all existing governmental and labor legal and government reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA), and so forth.
• Maintains minimal company exposure to lawsuits.

General Administration

• Supports the relationship with outsourced accounting partner, including basic banking activities and facilitating information exchange.
• Manages general office activities including employee functions, supply inventory, and special projects as needed.

Essential Skills and Experience

• At least five years progressively advancing job experience directly related to the job responsibilities.
• Bilingual preferred (English/Spanish)
• Excellent oral, written and interpersonal communication skills.
• Broad knowledge of employment law, compensation, organizational planning, organization development, employee relations, safety, and training and development preferred.
• Evidence of the practice of a high level of confidentiality
• Excellent organizational, project management and planning skills
• Proficiency with standard business applications including Microsoft Office applications

Reporting to this Position: No Direct Reports

HOW TO APPLY:

Qualified candidates should email their resume and cover letter to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Position: Box Office Manager

Supervisor: Director of Marketing

FLSA Status: Exempt

Classification: Full-Time

Summary:

The Box Office Manager manages the operations of all ticket sales including the implementation and maintenance of customer database. The Box Office Manager works to maximize ticket sales, increase and maintain customer loyalty, perform financial reporting functions and perform all data analysis. The Box Office Manager must be able to think strategically; be proactive and assertive; and manage staff through effective customer service, accurate transactions, strong leadership and clear communications.

Responsibilities include but are Not Limited to:

• Manages Box Office employees, including seasonal help, while staying within a strict budget both at office and performance venue
• Works directly with Tessitura to set up all events (single, subscription, parking, and other as requested) and discounts
• Creatively assesses BAZ ticketing needs with a focus on accurate reporting of patron data; recommends, selects, and helps locate appropriate solutions based on customer needs and desires
• Produces accurate daily sales reports and reconciles with Finance
• Oversees all aspects of ticketing including subscription, single ticket and group sales, complimentary tickets, gift certificates, etc.
• Maintains knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Establishes ticketing and event control procedures to minimize risk to the organization
• Runs the box office with a high degree of customer service orientation so as to maintain excellent public relations with patrons.

Essential Skills and Experience:

• High school diploma or equivalent is required; Bachelor’s degree preferred
• 3-5 years related experience in database management, preferably Tessitura
• 3 + years of Box office/ticketing managerial experience
• 3+ years in non-profit management preferred.
• Proven record of outstanding customer service
• Excellent speech clarity and active listening skills
• Competency in the use of Microsoft Excel, Word, and Outlook
• Willingness to work irregular and flexible hours is required
• Experience with demand-based pricing, social media marketing and promotions is preferred

Reporting to this Position: Box Office Assistant(s), Box Office Coordinator

HOW TO APPLY:

Qualified candidates should email their resume and cover letter to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Position: School Administrator

Supervisor: School Manager

FLSA Status: Non-Exempt

Classification: Full-Time

Summary:

The School Administrator provides administrative support to the school, serves as communication liaison with customers, and oversees student enrollment and administrative projects.

Specific Responsibilities Include but are Not Limited to:

• Weekly review of school records, enrollment databases, attendance lists, email distribution lists, etc., for accuracy
• Process registration, enrollment and payments for all school tuition channels
• Create reports for school transactions daily and provide to accounting for processing.
• Communicate with parents via phone and email as necessary
• Oversee school uniform orders and communicate timelines, order status, etc. with parents on a regular basis
• Oversee permission slips and sign-up checklists for performances and provide up-to-date lists to faculty (via email and on attendance clipboards)
• Be available for parent consultations and other needs during shifts
• Send out daily and weekly emails to faculty on student issues (illness/injury etc.)
• Check school voicemail daily and return all calls (keep log)
• Ensure there is adult supervision of students at all times in the School lobby area while on duty
• Other duties as required.

Skills Required:

• Excellent oral and written communication skills
• Minimum of 1-2 years customer service experience, specific focus on working with students and parents preferred
• Proficient computer skills (Word, Excel, Outlook). QuickBooks experience preferred
• Bilingual (Spanish) preferred

HOW TO APPLY:

Qualified candidates should email their resume and cover letter to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Position: Box Office Representatives

Supervisor: Box Office Manager

FLSA Status: Non-Exempt

Classification: Part-Time/Seasonal

Summary:

Box Office Representatives (PT) provide seasonal telephone and in-person sales of individual tickets and subscription packages, as well as customer service to support professional and student performances for Ballet Arizona. Representatives will work at the main box office location near downtown Phoenix during regular business hours, and will also provide in-person ticket sales support at the box office at Symphony Hall, the Orpheum Theatre, the Dorrance Theatre, and the Desert Botanical Gardens on the evenings and weekends of performances.

Essential Duties:

• Receive and process phone, walk-up and mail ticket sales orders from the public
• Give detailed information about performances to provide the best possible customer experience
• Maintain a high-level of service and helpfulness when serving patrons and internal staff
• Stay current on event information
• Work both independently and in a team environment
• Make outbound calls for group sales, subscriptions, and other promotions occurring

Qualifications:

• Must possess strong customer service and sales ability
• Bilingual (English/Spanish) preferred
• Strong communication and organizational skills, as well as attention to detail and good judgment
• Must be comfortable dealing with the public by phone and in person
• Knowledge of ballet or the performing arts is helpful
• Demonstrated computer skills, including Microsoft Office
• A friendly personality and flexible schedule are necessary
• Experience selling tickets a plus

HOW TO APPLY:

Qualified candidates should email their resume and cover letter to HR@balletaz.org. Please note that NO telephone calls will be accepted.

PURPOSE AND GOALS

The purpose of Ballet Arizona’s Education & Community Engagement Internship is to provide interns with the opportunity to gain practical work experience in the nonprofit arts sector under the guidance and mentorship of a supervisor who has knowledge and experience in the field of Education & Community Engagement.

Goal #1: To provide interns with valuable workplace experience
Goal #2: To provide opportunities for interns to meet other working professionals and develop possible network connections
Goal #3: To provide useful assistance for the Education & Community Engagement Manager

WORK ENVIRONMENT

Ballet Arizona strives to provide a collaborative, supportive, and flexible work environment for its employees, volunteers, and interns. Days and hours of work will be determined with the intern to accommodate the intern’s school and work schedule.

Ballet Arizona will:

• Provide interns with a brief orientation to educate the intern about the history, mission, vision, goals, programs, and activities of the organization
• Provide interns with the opportunity to attend adult open classes at the School of Ballet Arizona for free during their internship as a means of nurturing their dance education
• Provide the intern with (2) comps to attend mainstage productions that occur during the internship to broaden the intern’s dance experience – due to the COVID-19 pandemic, this benefit has temporarily been suspended until productions are allowed to return to the theatres
• Provide meaningful administrative and programmatic tasks that will cultivate a variety of the intern’s skillsets
• Provide opportunities for the intern to meet other working professionals within the organization and outside the organization
• Provide work tools and resources
• Provide a time sheet for the intern to complete each work session for verification of hours
• Provide meaningful, ongoing, honest, and constructive feedback about the intern’s performance during and after the internship

The Intern(s) will:

• Adhere to Ballet Arizona’s policies and codes of conduct
• Conduct business and perform work in a professional and ethical manner suitable to represent Ballet Arizona
• Be present and on time to all scheduled work sessions and events
• Complete tasks and projects in a timely fashion
• Be observant, adaptable, and keep an open mind
• Be fair, considerate, honest, trustworthy, and cooperative when communicating with employees or others outside the organization
• Enhance their professional effectiveness by improving skills and acquiring new knowledge
• Seek feedback and/or assistance from their supervisor when needed
• Accept constructive criticism and continually strive to improve and grow professionally
• Maintain confidentiality of work-related personnel, projects, and communications
• Understand what constitutes a permissible work absence and whom to notify if absent
• Have adequate transportation to and from our studio location

INTERN RESPONSIBILITIES

The intern and the supervisor will work together to come up with a schedule of 8-10 hours of work per week (start and end dates are flexible).

The intern will assist the supervisor with a variety of tasks including but not limited to:

• Program coordination, documentation, and research
• Committee meetings and/or staff meetings
• Meetings with community leaders, other organizations, and program partners
• Attending donor events, performance events, and/or community events
• Participating in onsite and offsite programming
• Basic administrative work

LOCATION

Work will mainly be conducted at Ballet Arizona’s studio location: 2835 E Washington St, Phoenix, AZ 85034.

Due to the COVID-19 pandemic, interns will also be able to work remotely when appropriate.

Interns may be asked to accompany their supervisor to programs and events offsite and will be given advance notice when these instances occur.

COMPENSATION

Ballet Arizona does not provide monetary compensation for this internship.

SUPERVISION

The supervisor will be onsite at all times during the intern’s work sessions or will be present with the intern at offsite programs and events.

FEEDBACK & EVALUATION

The intern will receive ongoing feedback and evaluation during and at the conclusion of the internship. This will be documented in a manner determined by the intern and the supervisor.

APPLICATION MATERIALS

1. Completed application form
2. Cover Letter
3. Resume
4. (1) Letter of Recommendation from a teacher, employer, or mentor. Please do not send letters from friends or family.

Please send all application materials and inquiries to apapazian@balletaz.org.

Auditions for Company (including trainee, apprentice & company)

Ballet Arizonahas issued all available Company contracts for the 2021/22 Season and is no longer accepting auditions. Audition information for the 2022/23 season will be posted in January 2022.

Auditions for Studio Company

Open Auditions for Studio Company (limited to 21 years of age and younger)

On the day of the open audition, the company requires a resume, headshot and 2 photos. Click here to fill out a registration form in advance.

• CV: include all performing experience with a Professional Ballet Company, training, height, weight, awards received, visa status, etc.
• Photos: headshot & 2-3 dance photos that reveal the dancer’s body proportions and line
• Date: Sunday, March 21, 2021*
• Location: Ballet Arizona (2835 E. Washington Street, Phoenix, AZ 85034)
• Time: Registration 3:30pm- 4pm; Ballet Class 4pm-6pm
  No Fee
• Sign Up for Open Audition:Click here

Please note – All Studio Company candidates are required to attend at least two weeks of the Ballet Arizona Summer Intensive Program. Click here to learn more.

*Dancers who are unable to attend the live audition should submit a video for Summer intensive

For Studio Company questions please contact Jasmine Nunn at jnunn@balletaz.org.