Employment & Auditions

Job Title: Marketing Specialist

Department: Marketing

Supervisor: Director of Marketing

FLSA Status: Exempt

Classification: Full-Time

SUMMARY:   The Marketing Specialist helps develop, execute, and monitor marketing programs across a variety of channels. The specialist has an understanding of SEO, SEM, display, web site optimization, paid social media, email marketing and others. The specialist will work closely with Ballet Arizona’s digital agency to recommend strategies and tactics, and execute approved plans. The Specialist will also work closely with the Director of Marketing, artistic and other administrative staff, as well as vendors, to help curate content for digital and traditional channels.

ESSENTIAL DUTIES and RESPONSIBILITIES:  Included, but are not limited, to the following:

• Assist with the implementation of the digital marketing plan, by constant analysis and review of paid digital marketing campaigns to optimize the overall marketing spend by highest performing campaigns and lowest cost per conversion.
• In collaboration with Director of Marketing, help manage agency and agency communications including their processes and optimization efforts. This also includes but is not limited to analyzing, selecting, onboarding, relationship nurturing, issue resolution, quality control and campaign growth and development.
• Assist with the development of new digital media creative to ensure branding, copy and other creative specs always represent the brand accurately and effectively.
• Manage and execute email campaign strategy to targeted audience segments.
• Project management of digital ad creation via design agency.
• Coordinate all paid social media advertising via advertising agency.
• Produce reports to include, but not limited to, inquiry numbers, conversion rates, trends, lead status reports, budgeted leads, and lead projections.
• Assist with the accounting process for all paid search and display advertising partners including monthly reconciliation.
• Work with website team to craft landing pages and lead generation forms for our content to distribute through relevant paid programs.
• Create reports, review and analyze current and historical campaign data and/or user behavior in order to optimize campaigns and challenge our partners with quality enhancements and innovative inquiry (lead) delivery strategies for internal and external partners.

SUPERVISORY RESPONSIBLITIES:  None

QUALIFICATIONS:  The requirements listed below are representative of the knowledge, skills, and/or abilities required to successfully perform the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities:

• Demonstrated ability to integrate campaigns across multiple channels.
• Strong drive for execution and delivering improved results
• Knowledge of the various paid digital marketing channels and technologies preferred, but not required.
• Excellent statistical analysis skills with the ability to create and analyze metrics and to turn the analysis into actionable programs.
• Passion for solving problems, improving processes, and increasing efficiencies.
• Ability to think creatively, logically, use sound judgment and perform detailed work and processes/standards.
• Ability to think forward and create innovative marketing ideas for campaigns.
• Sound understanding of the prospecting and sales processes; partnership of sales and marketing.
• Keep up-to-date on industry trends and developing marketing technologies along with segmentation and targeting principles.
• Demonstrated knowledge of structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; able to follow writing style guidelines.
• Strong project management skills, with demonstrated ability to manage multiple tasks within multiple projects while serving a diverse client base.
• Must be able to build and maintain relationships with a variety of personality and cultural backgrounds.
• Must be able to work in a high volume, fast paced environment and be able to adapt to constantly shifting strategies, deadlines and priorities.
• Must be able to work flexible schedule to meet deadlines, long work day hours and weekends when required by workload and performance schedules.

Technical Skills Required:

• High proficiency with Microsoft Excel.
• Familiarity with a variety of digital platforms and the ability to acquire and evaluate associated analytics.
• Familiarity with WordPress
• Demonstrated ability to navigate a CRM system.
• Familiarity with digital marketing tracking, including cookies and tagging.
• Familiarity with Google Adwords, Google Analytics, Google My Business and Facebook Ads Manager.
• Landing page optimization skills preferred, but not required.
• Proficiency with remaining Microsoft Office Suite; specifically PowerPoint, Outlook, Word and Access.
• Ability to pull applicable reports from software applications.
• Proficiency in Adobe Photoshop or other design platform preferred.

Education and/or Experience:

• Bachelor’s degree in marketing, business analytics or similar background
• Minimum two years’ experience in digital or traditional marketing roles, preferably in performing arts, may be considered as alternative experience.
• A combination of experience and education may be substituted upon supervisor’s approval.

PHYSICAL DEMANDS/ENVIRONMENT:  The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

• Work is primarily performed in an office environment.
• Occasional nights and weekends are required as Ballet Arizona is an events-based performing arts organization.
• Frequently involves the use of a personal computer or laptop or similar device requiring the ability to view 1 or 2 computer monitors simultaneously and manipulate the keyboard which requires the use of fingers, hands, wrists, forearms and shoulders.
• Frequently involves the ability to communicate with others through a variety of means including in person, telephonically or other readily available technology, requiring the ability to speak and hear.
• Constantly requires mental acuity for planning, organizing, assessing information; problem solving; multi-tasking; critical thinking; and effectively managing people.
• Occasionally requires bending, stooping, climbing, lifting, reaching, kneeling.
• Occasionally requires standing and walking; lifting up to 25 pounds.

Application Procedure: Applicants must submit a letter of interest, resume and contact information to Human Resources, 2835 E Washington St, Phoenix, Arizona 85034 or via e-mail to HR@balletaz.org.

Application Deadline: This position is open until filled.

Position:                    Executive Assistant

Supervisor:                Executive Director

FLSA Status:             Non-Exempt

Classification:           Full-Time

Summary:

The Executive Assistant supports the daily administrative activities of the Executive Director. This role requires a strong attention to detail, organizational skills, confidentiality and discretion with sensitive information. This position is ideal for an individual who can prioritize, provide excellent customer service and be outcome-oriented. The Executive Assistant must be able to think strategically, be proactive and assertive, possess emotional intelligence, demonstrate effective customer service, and clear communications

Key Responsibilities:

• Coordinate board and committee meetings, including the taking and distribution of meeting materials and minutes, and meeting room preparation.
• Schedule and maintain a calendar of appointments, conference calls, meetings and travel itineraries, and coordinates related arrangements, gather information, negotiates scheduling issues
• Screen and responds to inquiries resolving routine issues and inquiries.
• Provide exceptional customer service skills, over the phone and in person, with all parties engaging the executive office.
• Prepare and compose correspondence, reports, presentations, etc.
• Become involved with issues of a confidential and sensitive nature.
• Serve in backup/auxiliary capacity for payroll-related and human resources related needs.
• Assist with invoice processing and department expenses as required. Handle and complete limited banking transactions.
• Coordinate special projects on an as needed basis and other duties as assigned.

Required Knowledge, Skills, and Abilities

• Five years of experience directly related to the job requirements
• High level of discretion and ability to maintain confidentiality
• Proficient in the use of Microsoft Office applications
• Excellent verbal and written communication skills
• Ability to work in time-sensitive situations where customer satisfaction is the ultimate goal
• Ability to multi-task in an effective, timely and professional manner
• Proven ability to apply attention to detail, role-related accuracy and task follow-through
• Team-oriented operating style with effective interpersonal skills that allow successful business interactions with a broad range of stakeholders
• Bilingual (Spanish) a plus

How to Apply:

Qualified candidates should email their resume and cover letter to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Position: School Assistant

Supervisor: School Manager

FLSA Status: Non-Exempt

Classification: Part-Time/Evening Hours(12-30 hours per week)

Summary:

The School Assistant provides evening and weekend administrative support to staff, teachers, parents & students of the School of Ballet Arizona (SBAZ). The School Assistant must:

• Maintain knowledge of SBAZ mission, policies and programs;
• Provide administrative support on a daily basis;
• Work under the direction of the School Manager.

Responsibilities Include but are Not Limited to:

1. Administration
   • Daily front office / reception support for the School
   • Return phone calls and emails and handle parent questions and concerns on scheduling, school policies and other issues.
   • Aid in providing timely posting of inter-office communication.
2. Scheduling/Teaching and Musical Staff Coordination
   • Acquire knowledge of SBAZ class schedules
   • Coordinate with School Manager to ensure schedule is maintained
   • Assist Manager in arranging for and notifying substitute teaching and musical staff
3. Registration/ Attendance
   • Assist in maintaining and coordinating registrations
   • Return phone calls of prospective students and send out corresponding material
   • Create and maintain registration records
   • Report registration and attendance statistics to School Manager
4. Accounting
   • Ensure correct daily cash receipts batching for timely submission to Finance
   • Provides data entry support as directed by School Manager
   • Works under the direction of the School Manager for any other tasks or projects

Essential Skills and Experience:

• High School Diploma or equivalent;
• Office administration experience preferred;
• Proficiency in Microsoft Office applications including Outlook, Word, and Excel;
• Basic skills in Quickbooks preferred;
• Strong communication skills, both written and verbal;
• Excellent multi-tasking ability.

Reporting to this Position: No direct reports

HOW TO APPLY:

Qualified candidates should email their resume and cover letter to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Position: Box Office Representatives

Supervisor: Box Office Manager

FLSA Status: Non-Exempt

Classification: Part-Time/Seasonal

Summary:

Box Office Representatives (PT) provide seasonal telephone and in-person sales of individual tickets and subscription packages, as well as customer service to support professional and student performances for Ballet Arizona. Representatives will work at the main box office location near downtown Phoenix during regular business hours, and will also provide in-person ticket sales support at the box office at Symphony Hall, the Orpheum Theatre, the Dorrance Theatre, and the Desert Botanical Gardens on the evenings and weekends of performances.

Essential Duties:

• Receive and process phone, walk-up and mail ticket sales orders from the public
• Give detailed information about performances to provide the best possible customer experience
• Maintain a high-level of service and helpfulness when serving patrons and internal staff
• Stay current on event information
• Work both independently and in a team environment
• Make outbound calls for group sales, subscriptions, and other promotions occurring

Qualifications:

• Experience with Tessitura ticketing preferred
• Must possess strong customer service and sales ability
• Strong communication and organizational skills, as well as attention to detail and good judgment
• Must be comfortable dealing with the public by phone and in person
• Knowledge of ballet or the performing arts is helpful
• Demonstrated computer skills, including Microsoft Office
• A friendly personality and flexible schedule are necessary
• Experience selling tickets a plus

HOW TO APPLY:

Qualified candidates should email their resume and cover letter to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Auditions for Company (including trainee, apprentice & company)

Ballet Arizona has 2 Male Company contracts available for the 2021/22 Season.  Please submit your resume, headshot, dance photos, and video link of a classical variation in studio and current close up performance footage to Laura Cadieux at lcadieux@balletaz.org.  You will only be contacted by a representative of Ballet Arizona if Artistic Director Ib Andersen is considering you for the positions.

Audition information for the 2022/23 season will be posted in January 2022.

Auditions for Studio Company

Open Auditions for Studio Company (limited to 21 years of age and younger)

Ballet Arizona has filled all available Studio Company positions for the 2021/22 Season and is no longer accepting auditions. Audition information for the 2022/23 season will be posted in early 2022.

For Studio Company questions please contact Jasmine Nunn at jnunn@balletaz.org.