Employment & Auditions

Job Title: Events & Operations Manager

Supervisor: Director of Philanthropy
FLSA Status: Salary, Exempt
Classification: Full-Time
Salary: $50,000-60,000

Summary:

The Events & Operations Manager supports the Director of Philanthropy in overseeing the day-to-day operations of the Philanthropy Department ensuring that the policies and procedures of the department are implemented using our donor-centric philosophy as a baseline for all activities.

These responsibilities include assisting with managing Ballet Arizona’s donor database, administration of the department’s budget, and oversight of the gift acknowledgment process.

The Events & Operations Manager is responsible for achieving his/her annual fundraising goals through established and new special events. This position also manages all elements of departmental internal, corporate, stewardship, and performance based events both major and minor. The Events & Operations Manager is supported by the Philanthropy & Volunteer Assistant and proactively coordinates his/her efforts with members of the Philanthropy, Marketing, and Finance departments.

Responsibilities Include:

Office Administration

• Oversees the work of the Philanthropy and Volunteer Assistant and the daily operations in the office including gift processing, acknowledgments, new donor welcome packets, and benefits fulfillment.
• Works in conjunction with the Annual Fund Manager to sync the annual fund communications calendar with donor appreciation events and other mass communications.

Fundraising

• Cultivates donors to increase engagement and giving through digital and in-person events
• Annual Gala: Holds primary responsibility for meeting or exceeding the fundraising financial goals of the annual gala, including the planning, budgeting, implementation and evaluation.
• Affinity Groups:
  • Ballet Barre: Coordinate any fundraising and planning efforts for this young professionals membership group. Fulfill all benefits associated with membership, as well as increase membership numbers year after year.  Plan and implement any special event fundraising associated with the group.
  • Contemporary Council: Serve as primary staff responsible for this group of volunteers and support the creation of this new program.

Volunteer Management

• Recruit fundraising volunteers, securing financial contributions in support of our mission, individual donor cultivation, special event implementation and working collaboratively with internal philanthropy staff.
• Recruit, engage, and recognize high-level volunteers for participation in local, competitive fundraising campaigns
• Provide effective orientation, training, and ongoing coaching for recruited volunteers to maximize revenue and volunteer experience.
• Work collaboratively with volunteers and donors as well as internal staff to broaden the volunteer network and increase mission impact and campaign(s) income

Financial

• Manages and tracks all Philanthropy Department expenses and revenues to ensure the department is pacing with the budget.
• Reconciles with Finance.
• Provides expense projections to the Director of Philanthropy.

Database

• Manages donor database which includes ensuring that current contact, biographical, demographic and statistical information is maintained.
• Oversees the standards for gift entry to ensure consistency and proper data hygiene, enforces protocol for data entry to ensure donor data is accurate.
• Compiles and analyzes data as necessary.

Reporting

• Coordinates and distributes daily reports such as financial reports, membership reports, pledge and gift processing reports, and donor reports.

Meeting and Event Coordination

• Oversees all Ballet Arizona Philanthropy cultivation, stewardship, and special events including (but not limited to):
  • Prima Circle and Corps de Ballet breakfasts, lunches, dinners and other events
  • Corporate events
  • Events in private homes or other locations
  • Prima Circle and other receptions at Symphony Hall, Orpheum Theatre, Dorrance Theatre and other locations where Ballet Arizona is performing
  • Other events including but not limited to Party recognition and, holiday parties,
  • Manage event logistics – digitally and in-person
  • Organize local donor cultivation events and prospect high-impact donors and volunteers

Performs other duties as required or assigned.

Requirements:

• 3+ years of experience in professional fundraising/development or outside sales, management of special event fundraising, sales, marketing and public relations functions
• Demonstrated ability to use interpersonal skills to secure donors and attract, recruit, and manage volunteers and collaborate internally and externally
• Demonstrated skills in written and oral communication, including large and small group presentations, group facilitation and training
• Ability to apply sound judgment in decision making
• Possess problem-solving skills and be solution-oriented
• Ability to work in a fast-paced environment
• Ability to organize and prioritize multiple projects
• Ability to read, comprehend, and analyze number goals
• Ability to use social media and other digital channels
  • Must have at basic knowledge and skill with Microsoft Office used for word processing, email, presentations, and spreadsheets

Reporting to this Position: Philanthropy and Volunteer Assistant

How to Apply:

Qualified applicants can apply at www.balletaz.org or may submit a letter of interest, resume and contact information to Human Resources via e-mail to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Job Title: Annual Fund Coordinator

Supervisor: Annual Fund Manager
FLSA Status: Salary, Exempt
Classification: Full-Time
Salary: $38,000-43,000

Overview:

The candidate will report to the Annual Fund Manager, and work closely with them and the Director of Philanthropy, to meet the organization’s annual individual fundraising goal with a specific focus on donor stewardship and cultivation.

Summary:

• Supports and implements the departmental strategy to expand the number and level of individual donors supporting Ballet Arizona annually, moving them to higher levels of giving and deepening their engagement utilizing multi-platform annual and multi-year campaigns to meet both the organization’s annual fundraising and individual campaign goals.
• In conjunction with the Annual Fund Manager and Director of Philanthropy, administers a comprehensive stewardship program to enhance and build donor relationships.
• Expresses passion for and commitment to Ballet Arizona’s mission and possesses the ability to communicate its objectives enthusiastically and eloquently to donors and patrons.
• Works collaboratively as a member of Ballet Arizona’s Philanthropy department, which includes the Director of Philanthropy, Philanthropy Operations Manager, Corporate & Foundation manager, Annual Fund Manager, Philanthropy Assistant, and one part-time contractor grant-writing consultant.

Primary Responsibilities:

Annual Fund:

• Work collaboratively with Philanthropy department to create and execute on solicitation strategies to secure and expand support of the annual fund.
• Generate bi-monthly renewals for Philanthropy department.
• Coordinate multi-platform stewardship program to engage individual donors throughout the season and generate stewardship report from database.
• Support Annual Fund Manager with annual fund appeals.
• Create and schedule annual fund e-communications.
• Conduct prospect research and screening assessments from patrons in the existing donor database and other tools.
• Support Annual Fund Manager in benefits fulfillment for individual donors.

Database / Database Maintenance

• Work with the Annual Giving Manager to manage the online fundraising systems
• Work closely with departmental leaders on all data selects for mailings
• Serve as the primary liaison within the organization to maintain data in including managing email and mail unsubscribes and contact preferences, and updating donor information
• Collaborate with departmental leaders to streamline data, reporting, and the appeal code system to measure our pipeline of donors at all levels
• Track and manage monthly giving partners and support renewals
• Accurately input, compile and analyze data as necessary
• Update and enter donor activities in database

Other Duties:

• Content coordinator for donor impact report, Turning Pointe
• Support essential functions of Philanthropy department, i.e. events, gift entry, and processing tax acknowledgments as needed.
• Takes responsibility for career development and seeks opportunities to enhance the department and the Foundation’s skills and knowledge.
• Shows initiative to take on additional tasks, duties, and assignments to ensure the department fulfills its responsibilities.
• Performs other related duties as assigned.

Essential Skills and Experience:

• 2 years of development experience.
• Bachelor’s degree from an accredited university or college preferred.
• Demonstrated knowledge of fundraising database strongly preferred.
• Demonstrated experience and success in securing gifts from individual donors.
• Experience with gift and pledge processing, prospect research, reporting, and donor acknowledgment, benefits and recognition programs.
• Ability to plan and administer multi-level stewardship program for individual donors.
• Strong written and oral communication and analytical skills.
• Ability to work flexible hours, nights, and weekends as needed.
• Familiarity with standard Microsoft Office applications.
• Familiarity with standard fundraising databases or Sequel

Personal Qualities

• Entrepreneurial
• Energetic
• Goal-oriented
• Collaborative

Reporting to this Position: No Direct Reports

How to Apply:

Qualified applicants can apply by submitting a letter of interest, resume and contact information to Human Resources via e-mail to HR@balletaz.org. Please note that telephone calls will NOT be accepted.

Job Title: Box Office Coordinator

Supervisor: Box Office Manager
FLSA Status: Salaried, Non-Exempt
Classification: Full-Time
Salary: $30,000-35,000

Summary:

The Box Office Coordinator assists with the day to day operations of the box office, including ticket sales, customer relationship management, recognizing and pursuing opportunities to develop and maintain group business , and financial reporting functions. The Box Office Coordinator must be able to think strategically; be proactive and assertive; and assist seasonal staff by demonstrating effective customer service, accurate sales transactions, strong leadership, and clear communications. This role requires strong attention to detail, organizational skills, and an acute understanding of managing customer and donor relationships.

This person works closely with the Box Office Manager, Marketing Department, and Education and Community Engagement Manager.

Responsibilities Include but are Not Limited to:

• Assists in maintaining events, subscription packages, and discounts in Tessitura
• Creates and runs customer lists, extractions, and reports from Tessitura
• Maintains knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Processes subscription ticket orders, single ticket orders, group sales, and comp tickets while adhering to company ticket policies
• Recommends, selects, and helps locate appropriate solutions based on customer needs and desires
• Assists in identifying and pursuing new opportunities for group sales
• Assists in maintaining existing group sales by fostering relationships (via phone calls, direct mail, e-mail, and face-to-face contact)
• Provides service to all patrons in a manner consistent with the service standard of the organization
• Acts as manager on duty in the absence of the Box Office Manager for all ticketing-related matters (including processing day to day fiscal reporting, assisting with production reconciliation reporting, and monthly reports which track call monitoring, promotions, and revenue/ticket sales)
• Other duties as assigned

Essential Skills and Experience:

• High school diploma or equivalent; college degree preferred, but not required
• 2 years related experience in ticketing, preferably with Tessitura
• 1 or more years of experience in sales, preferably groups, out-bound calls, and telemarketing
• Bilingual (English/Spanish) preferred
• Able to work irregular hours, including nights, weekends, and holidays required
• Demonstrated computer skills, including proficiency with Excel, Outlook, Word, POS and/or CRM systems
• Excellent written and verbal communication skills a must
• Excellent speech clarity and active listening skills, especially in stressful situations
• Ability to multi-task and work on deadline

Reporting to this Position: None

How to Apply:

Qualified applicants can apply at www.balletaz.org or may submit a letter of interest, resume and contact information to Human Resources via e-mail to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Job Title: Box Office Representative

Supervisor: Box Office Manager
FLSA Status: Non-Exempt
Classification: Part-Time

Summary:

Box Office Representatives (PT) provide seasonal telephone and in-person sales of individual tickets and subscription packages, as well as customer service to support professional and student performances for Ballet Arizona.

Representatives will work at the main Box Office location near downtown Phoenix during regular business hours and will also provide in-person ticket sales support at the box office at Symphony Hall, Orpheum Theatre, Dorrance Theatre, and the Desert Botanical Garden on the evenings and weekends of performances.

Essential Duties:

• Receive and process phone, walk-up and mail ticket sales orders from the public
• Give detailed information about performances to provide the best possible customer experience
• Maintain a high-level of service and helpfulness when serving patrons and internal staff
• Stay current on event information
• Work both independently and in a team environment
• Make outbound calls for group sales, subscriptions, and other promotions occurring

Qualifications:

• Experience with Tessitura ticketing preferred
• Must possess strong customer service and sales ability
• Strong communication and organizational skills, as well as attention to detail and good judgment
• Must be comfortable dealing with the public by phone and in person
• Knowledge of ballet or the performing arts is helpful
• Demonstrated computer skills, including Microsoft Office
• A friendly personality and flexible schedule are necessary
• Experience selling tickets a plus

Reporting to this Position: None

How to Apply:

Qualified applicants can apply at www.balletaz.org or may submit a letter of interest, resume and contact information to Human Resources via e-mail to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Auditions for Company (including trainee, apprentice & company)

We are now accepting auditions for the 2023-2024 season. We are looking for Company, Apprentice and Trainee female and male positions.

General Information

• Company, Apprentice & Trainee positions have been on a 38 non-consecutive week contract typically running August through beginning of June
• Company & Apprentice positions receive a salary plus benefits (including medical, dental and life insurance, after so many days of employment)
• Applicants must be a U.S. Citizens, or be able to obtain a U.S. visa and work permit
• Trainee positions receive a weekly stipend
• Company, Apprentice & Trainee positions typically range from age 21 and up.
• Studio Company members are selected through The School of Ballet Arizona. Students may audition to be a member of the studio company through the age of 21. For more information, please contact the school@balletaz.org.

Video Auditions

To submit a video audition, please provide your resume, headshot, dance photos, and video link of a classical variation or close up performance footage. We are accepting and reviewing audition materials from now until the Spring. Please note, if Mr. Andersen is considering you for a position you will be required to take Company Class in Phoenix.

Click here to submit a video audition through our Google Form.

Due to the high volume of submissions, you will only be contacted by a representative of Ballet Arizona if Artistic Director Ib Andersen is considering you for a position in the company. A response is not guaranteed.

For questions, please contact Laura Cadieux at lcadieux@balletaz.org. Video auditions will only be reviewed from the Google Form Submission.

Auditions for Studio Company

Auditions for Studio Company have concluded for the 2022-23 Season.

For Studio Company questions, please contact Jasmine Nunn at jnunn@balletaz.org.