Employment & Auditions

Position:                    Box Office Coordinator      

Supervisor:                Box Office Manager

FLSA Status:             Non-Exempt

Classification:           Full-Time

Summary:

The Box Office Coordinator assists with the day to day operations of the box office, including ticket sales, customer relationship management, financial reporting functions, and recognizing and pursuing opportunities to develop and maintain group business.  The Box Office Coordinator must be able to think strategically; be proactive and assertive; and assist seasonal staff by demonstrating effective customer service, accurate sales transactions, strong leadership and clear communications.  This role requires a strong attention to detail, organizational skills, and an acute understanding of managing customer and donor relationships.

This person works closely with the Box Office Manager, Director of Development, Director of Marketing and our Education and Community Engagement Manager.

Responsibilities Include but are Not Limited to:

• Assists in setting up and maintaining events, subscription packages, and discounts in Tessitura
• Creates and runs customer lists and extractions from Tessitura
• Process day to day fiscal reporting, assist with production reconciliation reporting, and monthly reports which track call monitoring, promotions, and revenue/ticket sales
• Maintains knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Processes subscription ticket orders, single ticket orders, group sales, and comp tickets while adhering to company ticket policies
• Recommends, selects, and helps locate appropriate solutions based on customer needs and desires
• Assists in identifying and pursuing new opportunities for group sales.
• Assists in maintaining existing group sales by fostering relationships (via phone calls, direct mail, e-mail, and face-to-face contact).
• Provides service to all patrons in a manner consistent with the service standard of the organization.
• Works with Marketing staff members to ensure that brochures, mailings, and special events positively influence sales
• Acts as manager on duty in absence of the Box Office Manager for all ticketing related matters
• Other duties as assigned

Essential Skills and Experience:

• High school diploma or equivalent; college degree preferred, but not required
• 2 years related experience in ticketing, preferably with Tessitura
• 1 or more years of experience in sales, preferably groups, out-bound calls, and telemarketing
• Demonstrated computer skills, including proficiency with Excel, Outlook, and Word
• Excellent written and verbal communication skills a must
• Excellent speech clarity and active listening skills, especially in stressful situations
• Ability and willingness to work irregular and flexible hours is required
• Ability to multi-task and work on deadline
• Bilingual (English and Spanish)

How to Apply:

Qualified candidates should email their resume and cover letter to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Position:                    Executive Assistant

Supervisor:                Executive Director

FLSA Status:             Non-Exempt

Classification:           Full-Time

Summary:

The Executive Assistant supports the daily administrative activities of the Executive Director. This role requires a strong attention to detail, organizational skills, confidentiality and discretion with sensitive information. This position is ideal for an individual who can prioritize, provide excellent customer service and be outcome-oriented. The Executive Assistant must be able to think strategically, be proactive and assertive, possess emotional intelligence, demonstrate effective customer service, and clear communications

Key Responsibilities:

• Coordinate board and committee meetings, including the taking and distribution of meeting materials and minutes, and meeting room preparation.
• Schedule and maintain a calendar of appointments, conference calls, meetings and travel itineraries, and coordinates related arrangements, gather information, negotiates scheduling issues
• Screen and responds to inquiries resolving routine issues and inquiries.
• Provide exceptional customer service skills, over the phone and in person, with all parties engaging the executive office.
• Prepare and compose correspondence, reports, presentations, etc.
• Become involved with issues of a confidential and sensitive nature.
• Serve in backup/auxiliary capacity for payroll-related and human resources related needs.
• Assist with invoice processing and department expenses as required. Handle and complete limited banking transactions.
• Coordinate special projects on an as needed basis and other duties as assigned.

Required Knowledge, Skills, and Abilities

• Five years of experience directly related to the job requirements
• High level of discretion and ability to maintain confidentiality
• Proficient in the use of Microsoft Office applications
• Excellent verbal and written communication skills
• Ability to work in time-sensitive situations where customer satisfaction is the ultimate goal
• Ability to multi-task in an effective, timely and professional manner
• Proven ability to apply attention to detail, role-related accuracy and task follow-through
• Team-oriented operating style with effective interpersonal skills that allow successful business interactions with a broad range of stakeholders
• Bilingual (Spanish) a plus

How to Apply:

Qualified candidates should email their resume and cover letter to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Position: School Assistant

Supervisor: School Manager

FLSA Status: Non-Exempt

Classification: Part-Time/Evening Hours(12-30 hours per week)

Summary:

The School Assistant provides evening and weekend administrative support to staff, teachers, parents & students of the School of Ballet Arizona (SBAZ). The School Assistant must:

• Maintain knowledge of SBAZ mission, policies and programs;
• Provide administrative support on a daily basis;
• Work under the direction of the School Manager.

Responsibilities Include but are Not Limited to:

1. Administration
   • Daily front office / reception support for the School
   • Return phone calls and emails and handle parent questions and concerns on scheduling, school policies and other issues.
   • Aid in providing timely posting of inter-office communication.
2. Scheduling/Teaching and Musical Staff Coordination
   • Acquire knowledge of SBAZ class schedules
   • Coordinate with School Manager to ensure schedule is maintained
   • Assist Manager in arranging for and notifying substitute teaching and musical staff
3. Registration/ Attendance
   • Assist in maintaining and coordinating registrations
   • Return phone calls of prospective students and send out corresponding material
   • Create and maintain registration records
   • Report registration and attendance statistics to School Manager
4. Accounting
   • Ensure correct daily cash receipts batching for timely submission to Finance
   • Provides data entry support as directed by School Manager
   • Works under the direction of the School Manager for any other tasks or projects

Essential Skills and Experience:

• High School Diploma or equivalent;
• Office administration experience preferred;
• Proficiency in Microsoft Office applications including Outlook, Word, and Excel;
• Basic skills in Quickbooks preferred;
• Strong communication skills, both written and verbal;
• Excellent multi-tasking ability.

Reporting to this Position: No direct reports

HOW TO APPLY:

Qualified candidates should email their resume and cover letter to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Position: Teacher for Adaptive Dance for Down Syndrome Program

Department: The School of Ballet Arizona

Location: Ballet Arizona Studios, 2835 E Washington St, Phoenix, AZ 85034

Classification: Part-Time

Program Description:

Ballet Arizona’s Adaptive Dance for Down Syndrome Program is designed to create a class environment that is sensitive to the needs of students with neurocognitive disabilities while nurturing their desire to dance. Students, ages 5-adult, can engage and explore in a safe and supported studio environment as they develop movement, musicality, and personal/social growth.

Job Description:

The Teacher provides direct creative movement and dance instruction to students ages 5-18 with various neurocognitive disabilities and ensures a safe, challenging, fun, and accessible experience for the students who are part of the program. The Teacher is expected to plan and prepare lessons outside of class time and contribute his/her pedagogical and instructional expertise. The Teacher will collaborate with program staff to ensure instruction is effective and student needs are met. The Teacher will possess strong communication skills and must be willing to work directly with families and caregivers to support the needs of the students in the program. The Teacher must be available to teach on Saturdays and attend any mandatory training/orientations.

Responsibilities:

Under the supervision and direction of the School Director, the Teacher will fulfill all responsibilities as indicated below in a professional manner fully consistent with the policies and practices of Ballet Arizona and The School of Ballet Arizona.

• Implement program curriculum
• Plan weekly instruction
• Provide direct instruction to all participants that is in line with the spirit of the program, age specific, inclusive, and developmentally and culturally appropriate
• Make accommodations to ensure individual participant needs are met
• Communicate with other staff to ensure cohesive instruction
• Contribute to curriculum as applicable
• Communicate participant needs and outcomes to program staff, families, and caregivers
• Attend all relevant Ballet Arizona and School of Ballet Arizona staff and faculty meetings and teacher training seminars as scheduled
• Perform other duties as requested

Schedule:

Saturday mornings from 9:00am – 11:00am

The teacher candidate will teach one section of each of the following classes back to back on Saturdays:

• Foundation 1 (45 min) focuses on the basics of controlled and coordinated movement – developing balance, coordination, stamina, and focus. A caregiver must be present and attend each class with their student. Class focus is on skill-building and stamina.
• Foundation 2 (60 min) builds on the concepts taught in Foundation 1 and incorporates more complex sequencing, longer dance periods, more traditional classical movements, and demands a higher amount of self-control. Caregiver attendance is to be determined at the discretion of the instructor. Class focus is on skill-building, technique mastery, and stamina.

The teacher candidate must plan to attend a mandatory teacher training with program staff online with Boston Ballet from August 7-8, 2021 from 10am-5pm EST. Ballet Arizona will assume financial responsibility for the registration for the teacher candidate to attend this training.

Qualifications:

• Experience with a variety of dance styles and techniques
• Prior experience working with individuals from diverse backgrounds
• Willingness to accommodate various needs and abilities
• Enthusiasm for working with youth and a commitment to students’ growth and development through the arts
• Ability to work with program staff collaboratively to deliver curriculum
• A sensitive and caring attitude towards students and families
• Exemplary behavior management strategies and ability to effectively utilize positive reinforcement
• Knowledge of safe and effective studio practices

Compensation:

Based on experience.

Reporting to this Position:

School Director

How to Apply:

Qualified candidates should email their resume and cover letter to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Position: Box Office Representatives

Supervisor: Box Office Manager

FLSA Status: Non-Exempt

Classification: Part-Time/Seasonal

Summary:

Box Office Representatives (PT) provide seasonal telephone and in-person sales of individual tickets and subscription packages, as well as customer service to support professional and student performances for Ballet Arizona. Representatives will work at the main box office location near downtown Phoenix during regular business hours, and will also provide in-person ticket sales support at the box office at Symphony Hall, the Orpheum Theatre, the Dorrance Theatre, and the Desert Botanical Gardens on the evenings and weekends of performances.

Essential Duties:

• Receive and process phone, walk-up and mail ticket sales orders from the public
• Give detailed information about performances to provide the best possible customer experience
• Maintain a high-level of service and helpfulness when serving patrons and internal staff
• Stay current on event information
• Work both independently and in a team environment
• Make outbound calls for group sales, subscriptions, and other promotions occurring

Qualifications:

• Must possess strong customer service and sales ability
• Bilingual (English/Spanish) preferred
• Strong communication and organizational skills, as well as attention to detail and good judgment
• Must be comfortable dealing with the public by phone and in person
• Knowledge of ballet or the performing arts is helpful
• Demonstrated computer skills, including Microsoft Office
• A friendly personality and flexible schedule are necessary
• Experience selling tickets a plus

HOW TO APPLY:

Qualified candidates should email their resume and cover letter to HR@balletaz.org. Please note that NO telephone calls will be accepted.

PURPOSE AND GOALS

The purpose of Ballet Arizona’s Education & Community Engagement Internship is to provide interns with the opportunity to gain practical work experience in the nonprofit arts sector under the guidance and mentorship of a supervisor who has knowledge and experience in the field of Education & Community Engagement.

Goal #1: To provide interns with valuable workplace experience
Goal #2: To provide opportunities for interns to meet other working professionals and develop possible network connections
Goal #3: To provide useful assistance for the Education & Community Engagement Manager

WORK ENVIRONMENT

Ballet Arizona strives to provide a collaborative, supportive, and flexible work environment for its employees, volunteers, and interns. Days and hours of work will be determined with the intern to accommodate the intern’s school and work schedule.

Ballet Arizona will:

• Provide interns with a brief orientation to educate the intern about the history, mission, vision, goals, programs, and activities of the organization
• Provide interns with the opportunity to attend adult open classes at the School of Ballet Arizona for free during their internship as a means of nurturing their dance education
• Provide the intern with (2) comps to attend mainstage productions that occur during the internship to broaden the intern’s dance experience – due to the COVID-19 pandemic, this benefit has temporarily been suspended until productions are allowed to return to the theatres
• Provide meaningful administrative and programmatic tasks that will cultivate a variety of the intern’s skillsets
• Provide opportunities for the intern to meet other working professionals within the organization and outside the organization
• Provide work tools and resources
• Provide a time sheet for the intern to complete each work session for verification of hours
• Provide meaningful, ongoing, honest, and constructive feedback about the intern’s performance during and after the internship

The Intern(s) will:

• Adhere to Ballet Arizona’s policies and codes of conduct
• Conduct business and perform work in a professional and ethical manner suitable to represent Ballet Arizona
• Be present and on time to all scheduled work sessions and events
• Complete tasks and projects in a timely fashion
• Be observant, adaptable, and keep an open mind
• Be fair, considerate, honest, trustworthy, and cooperative when communicating with employees or others outside the organization
• Enhance their professional effectiveness by improving skills and acquiring new knowledge
• Seek feedback and/or assistance from their supervisor when needed
• Accept constructive criticism and continually strive to improve and grow professionally
• Maintain confidentiality of work-related personnel, projects, and communications
• Understand what constitutes a permissible work absence and whom to notify if absent
• Have adequate transportation to and from our studio location

INTERN RESPONSIBILITIES

The intern and the supervisor will work together to come up with a schedule of 8-10 hours of work per week (start and end dates are flexible).

The intern will assist the supervisor with a variety of tasks including but not limited to:

• Program coordination, documentation, and research
• Committee meetings and/or staff meetings
• Meetings with community leaders, other organizations, and program partners
• Attending donor events, performance events, and/or community events
• Participating in onsite and offsite programming
• Basic administrative work

LOCATION

Work will mainly be conducted at Ballet Arizona’s studio location: 2835 E Washington St, Phoenix, AZ 85034.

Due to the COVID-19 pandemic, interns will also be able to work remotely when appropriate.

Interns may be asked to accompany their supervisor to programs and events offsite and will be given advance notice when these instances occur.

COMPENSATION

Ballet Arizona does not provide monetary compensation for this internship.

SUPERVISION

The supervisor will be onsite at all times during the intern’s work sessions or will be present with the intern at offsite programs and events.

FEEDBACK & EVALUATION

The intern will receive ongoing feedback and evaluation during and at the conclusion of the internship. This will be documented in a manner determined by the intern and the supervisor.

APPLICATION MATERIALS

1. Completed application form
2. Cover Letter
3. Resume
4. (1) Letter of Recommendation from a teacher, employer, or mentor. Please do not send letters from friends or family.

Please send all application materials and inquiries to apapazian@balletaz.org.

Sunday, September 12, 2021

Youth roles for Ballet Arizona’s production of The Nutcracker are available to children between the ages of 9-18. Students must be 9 by December 1st, or be in School of Ballet Arizona’s Level 2 to audition.

Auditions will be held at Ballet Arizona Studios located at:
2835 E. Washington Street
Phoenix, AZ 85034
(29th Street and Washington Street)

Please fill out the registration form prior to your arrival and turn in on the day of audition.

Registration begins one hour prior to scheduled audition time.

Registration fee is $15 for non-SBAZ students and SBAZ students are free of charge.

You may pay the registration fee online prior the audition.

Audition times

• Boys (ages 9-18, or SBAZ Level 2) 9:30am-10:00am
• SBAZ/ ASA girls (ages 9-12, or SBAZ Level 2) 10:00am-10:30am
• Open audition girls (ages 9-12) 10:30am-11:00am
• SBAZ/ ASA girls (ages 13-18) 11:00am-11:30am
• Open audition girls (ages 13-18) 11:30am-12:00pm

All auditioning must attend the audition for their age group.
All auditioning should be available to stay additional time on the day of the auditions.

For more information click here or contact Ballet Arizona at: 602.381.0184.

Auditions for Company (including trainee, apprentice & company)

Ballet Arizona has issued all available Company contracts for the 2021/22 Season and is no longer accepting auditions. Audition information for the 2022/23 season will be posted in January 2022.

Auditions for Studio Company

Open Auditions for Studio Company (limited to 21 years of age and younger)

Ballet Arizona has filled all available Studio Company positions for the 2021/22 Season and is no longer accepting auditions. Audition information for the 2022/23 season will be posted in early 2022.

For Studio Company questions please contact Jasmine Nunn at jnunn@balletaz.org.