Employment & Auditions

Job Title: Director of Development

Supervisor: Executive Director
FLSA Status: Salary, Exempt
Classification: Full-Time

Summary:

The Director of Development serves to carry out and advance the mission of Ballet Arizona while overseeing all of the fundraising efforts and managing relationships with all of our current and future financial partners. This position will need a hands-on leader to manage a team of development professionals responsible for the maximization of contributed revenue from individuals, foundations, corporations, and government entities. This position will also include oversight and involvement with fundraising events, interacting with current and former donors to encourage ongoing contributions and seeking out opportunities for financial support through grants and sponsorships.

The Director of Development is responsible for building and managing effective, strategic, and collaborative development programs throughout the department. With respect to individual, foundation, and corporate donors, the Director will act as an account executive and facilitator for donor identification, cultivation and solicitation; they will also lead stewardship activities related to leading donor prospects.

The Director will also have supervisory responsibility and management oversight for major and planned gifts, individual gifts, institutional giving and special events.

Central to developing, building and delivering the overall strategic direction of the development office, this position will play a critical role in the overall relationship of Ballet Arizona to the community and will work closely with the Board, Executive Director and Artistic Director.

Responsibilities Include:

Departmental Strategy and Planning

• Take the lead in solicitation of all major gifts.
• Implement and execute three-year and annual plans for the department through an iterative process that distributes ownership and responsibility across the team.
• In partnership with the executive director, direct all activities related to major campaigns and other fundraising initiatives.
• Develop and execute strategies and programs to identify and acquire new donors, retain and encourage greater participation and higher-level giving from existing and reactivate lapsed donors.
• Facilitate strong working relationships within the organization to support all fundraising opportunities.
• Plan and support the role of the Development Committee and other development-related task forces.
• Participate in strategic and operational planning with the Executive team to ensure that common objectives are met.

Departmental Administration

• Maintain the cohesion, effectiveness and efficiency of the team.
• Ensure business processes are in place for efficient donor/ grant/ event, etc. tracking. These processes need to promote data and audit integrity, especially for restricted donations and endowments. Be knowledgeable about gift processing and acknowledgment practices and assist in assuring that Ballet Arizona carry out these processes at the highest level of standards.
• Maintain a recognition and stewardship program for donors to the organization.
• Ensure the ethical handling of all confidential donor and prospect information.
• Regularly audit development department activities to ensure goals are being met and necessary
  improvements made.
• Create and prepare correspondence, proposals, promotional pieces, articles, and other printed material in support of all fundraising initiatives.

Position Requirements:

• Bachelor’s degree; CFRE preferred.
• Five years of successful experience in fundraising and relationship building at a senior level.
• An energetic, results-oriented development professional with a track record of managing significant contributed revenue programs. Preference for candidates who have led departments that successfully raised a minimum of $3M annually.
• Strong project management skills with the ability to set priorities meet deadlines and balance demands of multiple tasks, competing demands, and changing priorities.
• Outstanding interpersonal and communication skills and an ability to work cooperatively with a broad range of individuals.
• Demonstrated initiative, autonomy, and strategic thinking.
• Meticulous attention to detail and strong organizational and analytical skills.
• Strong staff management skills and the ability to function well as a leader and coach.
• Experience working in the arts and with artists is preferred.

Reporting to this Position: Development Operations Manager, Annual Fund Manager, Corporate & Foundation Manager, Annual Fund Coordinator, and Development Assistant.

How to Apply:

Qualified candidates should submit a letter of interest, resume and contact information to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Job Title: Human Resources Manager

Supervisor: Director of Operations
FLSA Status: Salary, Exempt
Classification: Full-Time

Summary:

Accountable for the organization and administration of all human resources activities including employment/employee relations, recruiting/placement, employee benefits, pay administration, compliance, performance management, training and development, etc. Responsible for the quality of Human Resource operations and processes. The Human Resources Manager develops, implements, and executes HR/ Employee services, policies, programs and procedures, and assists and advises company department managers about Human Resources issues. Supports the Director of Operations by managing general office and administration activities.

Responsibilities Include:

Compensation and Benefits Administration

• Administer the company payroll process including entering/checking of time cards, payroll changes, payroll distribution.
• Administer all employee benefit related matters including, medical, dental, paid time off, unemployment, workers’ compensation, 403 (b), etc.
• Provide advice regarding compensation and salary structure including current and proposed benefit structure(s) to establish practices that help to recruit and retain superior staff.
• Maintain cost effective, employee serving benefits and develop benefit orientations and trainings.

Compliance with Law

• Ensure the company compliance with all existing governmental and labor legal and government reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA), and so forth.
• Maintains minimal company exposure to lawsuits.

General Administration

• Supports the relationship with outsourced accounting partner, including basic banking activities and facilitating information exchange.
• Manages general office activities including employee functions, supply inventory, and special projects as needed.

Essential Skills and Experience:

• At least five years progressively advancing job experience directly related to the job responsibilities.
• Bilingual preferred (English/Spanish)
• Excellent oral, written and interpersonal communication skills.
• Broad knowledge of employment law, compensation, organizational planning, organization development, employee relations, safety, and training and development preferred.
• Experience in industries with high worker’s comp claims preferred.
• Evidence of the practice of a high level of confidentiality
• Excellent organizational, project management and planning skills
• Proficiency with standard business applications including Microsoft Office applications

Reporting to this Position: No direct reports.

How to Apply:

Qualified candidates should email their resume and cover letter to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Job Title: Marketing Manager – The School of Ballet Arizona

Supervisor: Director of Marketing
FLSA Status: Salary, Exempt
Classification: Full-Time

Summary:

The Marketing Manager for The School of Ballet Arizona is responsible for developing,
executing, and monitoring marketing initiatives for The School of Ballet Arizona. The Marketing Manager
will work closely with Ballet Arizona’s digital and PR agency to recommend strategies and
tactics, and execute approved plans. They should have a basic understanding of market
research, SEO, paid social media, email marketing, web site optimization, and creative asset
design. The Marketing Manager will also work closely with the Director of Marketing, artistic and other
administrative staff, as well as vendors, to help curate content for digital and traditional channels.
They will work with partnerships and cross-functional teams to ensure the highest
degree of success to drive enrollment revenue and performance ticket sales.

Essential Duties and Responsibilities:

• Develops, supervises, and oversees the marketing plan for The School of Ballet Arizona, by constant analysis and review of campaigns to optimize the overall marketing spend.
• Reviews marketing campaigns for weaknesses and develops solutions with budget constraints. Monitors progress for ongoing development efforts.
• Coordinate with The School of Ballet Arizona and Ballet Arizona staff to maximize marketing efforts. Provide direction and support for school strategy and execution.
• Collaborates with team to develop and implement prospect cultivation and recognition collateral, promotional materials and proposals to engage and increase interest in The School of Ballet Arizona.
• Oversees The School of Ballet Arizona’s digital and market presence. Includes evaluating competition and key opportunities.
• Some project management oversight for The School of Ballet Arizona for efficiency and continuous process improvement in collaboration with marketing team.
• Conducts frequent market research to gather and analyze data on competitors and targeted market. Examine potential opportunities for performance ticket sales and recruitment of new students.
• Occasionally organizes promotional events and coordinating day-of-deliveries and staffing.
• Manages with external vendors, partners, advertising agencies and service providers to fully leverage services in alignment with internal strategic plans and goals.
• Manages The School of Ballet Arizona fiscal budget under the guidance of the Director of Marketing. This also includes, but is not limited to, analyzing, selecting, relationship nurturing, issue resolution, quality control and campaign growth and development.
• Assist with the development of new digital media creative to ensure branding, copy and other creative specs always represent the brand accurately and effectively.
• Builds school advertising and media buys for various ad platforms while overseeing the day-to-day execution of media in correlation with managing the budget and marketing strategy
• Maintains professional competency by pursuing industry knowledge, keeping apprised of current trends and building awareness of latest technologies and best practices to promote performance.
• Responsible for recruitment efforts for new school students as necessary, includes providing class and performance surveys to all students and patrons to collect data and identify opportunities for improvement.
• Facilitates and organizes team meetings with the School Director, School Manager, and School Administrator. On occasion, participation in various board committee as the marketing representative for The School of Ballet Arizona.
• Oversee, design, build, and maintain social media presence, research current trends and apply current promotions.
• Coordinate with external design agency to create graphic assets and collateral for advertisements, partners, school programs, productions, and program sponsors.
• Coordinate with external PR Agency with updates and details, approve press releases.
• Coordinate with external digital advertising agency to create and approve all paid social media advertising
• Manage and execute email campaign strategy to targeted audience segments.
• Assist with the accounting process for all paid search and display advertising partners including monthly reconciliation.
• Work with website team to craft landing pages and lead generation forms for content to distribute through relevant paid programs.
• Create, edit, proofread and/or oversee copy and school marketing materials to ensure accuracy and consistency.
• Create comprehensive communications plans for internal and external announcements including ticketing reports, advertising strategies, press releases, and other materials
• Preparing and presenting quarterly and annual reports to senior leadership to include, but not limited to, inquiry numbers, conversion rates, trends, lead status reports, budgeted leads, and lead projections. Review and analyze current and historical campaign data and/or user behavior to optimize campaigns.
• Dedicates time for street team and offsite market activation as necessary.
• Represents Ballet Arizona and The School of Ballet Arizona appropriately at community functions, networking events and by nurturing new and existing relationships.
• Occasionally assist Ballet Arizona administration with main stage productions acting as a
  representative for the organization.
• Maintaining good communication between The School and Ballet Arizona
• Performs other duties as requested from senior leadership.

Position Requirements & Experience:

• Bachelor’s degree in marketing, business management, or similar background required
• Minimum of three to five years’ experience in digital or traditional marketing roles, preferably in performing arts or non-profit, may be considered as alternative experience.
• A combination of experience and education may be substituted upon supervisor’s approval
• Experience building complex marketing programs that integrate digital and traditional marketing elements and reporting on the results.
• Ability to analyze and use data to support decision making and strategy development
• Demonstrated ability to integrate campaigns across multiple channels.
• Strong drive for execution and delivering improved results
• Knowledge of the various paid digital marketing channels and technologies (preferred, but not required)
• Experience developing a social media strategy to curate organic content and ensure daily engagement.
• Excellent statistical analysis skills with the ability to create and analyze metrics and to turn the analysis into actionable programs.
• Passion for solving problems, improving processes, and increasing efficiencies.
• Ability to think creatively, logically, use sound judgment and perform detailed work and processes/standards.
• Ability to think forward and create innovative marketing ideas for campaigns.
• Sound understanding of the prospecting and sales processes; partnership of sales and
  marketing.
• Ability to maintain sensitive and confidential financial and patron information.
• Keep up-to-date on industry trends and developing marketing technologies along with segmentation and targeting principles.
• Demonstrated knowledge of structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; able to follow writing style guidelines.
• Strong project management skills with demonstrated ability to manage multiple tasks within multiple projects.
• Strong problem-solving ability, including metrics-driven thinking.
• Strong communication and relationship management skills.
• Must be able to build and maintain relationships with a variety of personality and cultural backgrounds.
• Must be able to work in a high volume, fast-paced environment and be able to adapt to constantly shifting strategies, deadlines and priorities.
• Must be able to work flexible schedule to meet deadlines, long workday hours and weekends when required by workload and performance schedules.
• High proficiency with Microsoft Excel
• Familiarity with a variety of digital platforms and the ability to acquire and evaluate associated analytics.
• Familiarity with WordPress
• Demonstrated ability to navigate a CRM system
• Familiarity with digital marketing tracking, including cookies and tagging.
• Familiarity with Google AdWords, Google Analytics, Google My Business and Facebook Ads Manager.
• Landing page optimization skills preferred, but not required.
• Proficiency with remaining Microsoft Office Suite; specifically PowerPoint, Outlook, Word and Access.
• Ability to pull applicable reports from software applications.
• Proficiency in Adobe Photoshop or other design platform preferred.
• Familiarity with Tessitura, TNEW, or a ticket/patron management system preferred.

Physical Demands & Environment:

• Work is primarily performed in an office environment.
• Occasional nights and weekends required for Ballet Arizona and The School of Ballet
  Arizona events and performances.
• Frequently involves the use of a personal computer or laptop or similar device requiring the
  ability to view 1 or 2 computer monitors simultaneously and manipulate the keyboard which
  requires the use of fingers, hands, wrists, forearms and shoulders.
• Frequently involves the ability to communicate with others through a variety of means, including in person, telephonically or other readily available technology, requiring the ability to speak and hear.
• Constantly requires mental acuity for planning, organizing, assessing information; problem solving; multi-tasking; critical thinking; and effectively managing people.
• Occasionally requires bending, stooping, climbing, lifting, reaching, kneeling.
• Occasionally requires standing and walking; lifting up to 25 pounds.

Reporting to this Position: None

How to Apply:

Qualified candidates should submit a letter of interest, resume and contact information to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Job Title: Box Office Coordinator

Supervisor: Box Office Manager
FLSA Status: Hourly, Non-Exempt
Classification: Full-Time

Summary:

The Box Office Coordinator assists with the day-to-day operations of the Box Office, including ticket sales, customer relationship management, financial reporting functions, and recognizing and pursuing opportunities to develop and maintain group business. The Box Office Coordinator must be able to think strategically; be proactive and assertive; and assist seasonal staff by demonstrating effective customer service, accurate sales transactions, strong leadership, and clear communications. This role requires strong attention to detail, organizational skills, and an acute understanding of managing customer and donor relationships.

This person works closely with the Box Office Manager, the Marketing department, and the Education and Community Engagement Department.

Responsibilities Include:

• Assists in setting up and maintaining events, subscription packages, and discounts in Tessitura
• Creates and runs customer lists and extractions from Tessitura
• Process day-to-day fiscal reporting, assist with production reconciliation reporting, and monthly reports which track call monitoring, promotions, and revenue/ticket sales
• Maintains knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Processes subscription ticket orders, single ticket orders, group sales, and comp tickets while adhering to company ticket policies
• Recommends, selects, and helps locate appropriate solutions based on customer needs and desires
• Assists in identifying and pursuing new opportunities for group sales
• Assists in maintaining existing group sales by fostering relationships (via phone calls, direct mail, e-mail, and face-to-face contact)
• Provides service to all patrons in a manner consistent with the service standard of the organization
• Works with Marketing staff members to ensure that brochures, mailings, and special events positively influence sales
• Acts as manager on duty in the absence of the Box Office Manager for all ticketing-related matters
• Other duties as assigned

Essential Skills and Experience:

• High school diploma or equivalent; college degree preferred, but not required
• 2 years-related experience in ticketing, preferably with Tessitura
• 1 or more years of experience in sales, preferably groups, out-bound calls, and telemarketing
• Bilingual (English/Spanish) preferred
• Able to work irregular hours, including nights, weekends, and holidays required
• Demonstrated computer skills, including proficiency with Excel, Outlook, and Word
• Excellent written and verbal communication skills a must
• Excellent speech clarity and active listening skills, especially in stressful situations
• Ability to multi-task and work on deadline

Reporting to this Position: None

How to Apply:

Qualified candidates should email their resume and cover letter to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Job Title: Box Office Representative

Supervisor: Box Office Manager
FLSA Status: Non-Exempt
Classification: Part-Time

Summary:

Box Office Representatives (PT) provide seasonal telephone and in-person sales of individual tickets and subscription packages, as well as customer service to support professional and student performances for Ballet Arizona.

Representatives will work at the main Box Office location near downtown Phoenix during regular business hours and will also provide in-person ticket sales support at the box office at Symphony Hall, Orpheum Theatre, Dorrance Theatre, and the Desert Botanical Garden on the evenings and weekends of performances.

Essential Duties:

• Receive and process phone, walk-up and mail ticket sales orders from the public
• Give detailed information about performances to provide the best possible customer experience
• Maintain a high-level of service and helpfulness when serving patrons and internal staff
• Stay current on event information
• Work both independently and in a team environment
• Make outbound calls for group sales, subscriptions, and other promotions occurring

Qualifications:

• Experience with Tessitura ticketing preferred
• Must possess strong customer service and sales ability
• Strong communication and organizational skills, as well as attention to detail and good judgment
• Must be comfortable dealing with the public by phone and in person
• Knowledge of ballet or the performing arts is helpful
• Demonstrated computer skills, including Microsoft Office
• A friendly personality and flexible schedule are necessary
• Experience selling tickets a plus

Reporting to this Position: None

How to Apply:

Qualified applicants can apply at www.balletaz.org or may submit a letter of interest, resume and contact information to Human Resources via e-mail to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Job Title: Community Engagement Coordinator

Supervisor: Community Engagement Manager
FLSA Status: Salaried, Non-Exempt
Classification: Full-Time

Summary:

The main duties of the Community Engagement Coordinator are to provide clerical, administrative, and programmatic support. This position works closely with Community Engagement Interns, the Community Engagement Assistant, and Teaching Artists as well as other departments, specifically the Artistic staff, The School of Ballet Arizona, Marketing, and Development, in addition to outside agencies for the purpose of research, coordination, and general support of programming. Work requires strong communication skills, effective time-management, organizational skills, working knowledge of ballet, and the ability to teach ballet classes to diverse ages and abilities.

Responsibilities Include:

• Manage logistics for on and off-site community events or programs, such as scheduling, registration, internal/external communication, and day-of coordination
• Maintain positive relations with existing community partners and provide support for new connections
• Collaborate and supply content related to community engagement initiatives for Company newsletters, social media, collateral, and other correspondences as directed
• Provide input on community engagement strategic goals, programs, opportunities, and events.
• Support Community Engagement programs, including preparation, implementation, delivery, teaching, or coordination of programs on and off-site under the direction of the Community Engagement Manager
• Teach and/or assist with ballet classes for diverse ages and abilities, including in classes that take place non-traditional dance spaces.
• Gather and implement different modes of evaluation, including testimonial and data-driven information at community events or programs for reporting needs
• Perform general office/clerical duties including, but not limited to: answering phone and email inquiries; generating reports, presentations, and various project deliverables; update and maintain
  documentation; enter data into database as required.
• Utilize Tessitura for Ticketing/Reporting functions
• Maintain polite and professional communication
• Other duties as assigned

Essential Skills and Experience:

• Working knowledge of Classical Ballet required
• Experience teaching ballet in a range of settings to all ages required
• Arizona Level 1 Fingerprint Clearance required or be able to obtain one upon being hired
• Bilingual preferred
• 1-2 years experience in dance, education and/or arts administration preferred
• Experience with Tessitura a plus
• Excellent written and verbal communication skills
• Ability to work well under limited supervision
• Proficiency in Microsoft Office applications

Reporting to this Position: None

How to Apply:

Qualified candidates should email their resume and cover letter to HR@balletaz.org. Please note that NO telephone calls will be accepted.

Auditions for Company (including trainee, apprentice & company)

Open Male Apprentice Position for the 2022-2023 Season

Please submit your resume, headshot, dance photos, and video link of a classical variation or close up performance footage to dkrensing@balletaz.org and hr@balletaz.org. The CV and photos should include the following:

CV: include all performing experience with a Professional Ballet Company, training, height, weight, awards received, visa status, etc.

Photos: headshot & 2-3 dance photos that reveal the dancer’s body proportions and line

The apprentice position is in the main company with a contract of 36 non-consecutive weeks. The position includes a weekly salary and is eligible for health and dental insurance benefits.

Due to the high volume of submissions, you will only be contacted by a representative of Ballet Arizona if Artistic Director Ib Andersen is considering you for a position in the company.

Auditions for Studio Company

Auditions for Studio Company have concluded for the 2022-23 Season.

For Studio Company questions, please contact Jasmine Nunn at jnunn@balletaz.org.